A Rising Tide

Posted on 19 January 2011 by Comments (4)

Yesterday accounting software heavyweight Sage threw its hat into the 'online accounting' ring with the launch of SageOne.

The service, which comes in three editions (Cashbook, Accounts and Accountant Edition) is priced as a £5-10 per month subscription and offers a no-frills manual accounting system which will be hauntingly familiar to existing Sage desktop software users.

It's arguably an old-school approach which contrasts with what we're trying to do with FreeAgent. SageOne does not:

  • have a particularly user- or task-centric design, preferring to stick to processes very similar to the desktop version
  • offer a bank-statement derived cashbook, which is perhaps the single most important efficiency that can be introduced
  • offer particularly comprehensive VAT reporting or online filing,
  • integrate with anything else, so precluding any ecosystem of complementary software providers
  • offer CT/SA/VAT live tax projections, payroll, dividend vouchers, mileage expenses, self-assessment reports, time-tracking, estimates, project tracking, recurring invoicing etc etc.

As a first step into the market, it faces competition like ourselves who have a four-year head-start, thousands of fanatical customers, no shareholder baggage and big fancy ideas about reinventing accounting. On a functional basis alone my view is that Sage is in for a rough ride from both competitors and users.

But actually I think it's a brave move, not a bad first offering considering the structural complexity of the Sage Corporate Machine, and I look forward to tracking its development. Hopefully they'll be working hard to evolve their product with the same passion that we have for continuous improvement.

It might seem odd to be cutting Sage as much slack as I do. After all they've had the same opportunities as we've had to understand the benefits of delivering accounting solutions online, and our development budget probably wouldn't cover the cost of window cleaning at the Sage HQ in Newcastle.

But I can't help but welcome them to the market with open arms.

SageOne is simple, a quality often underrated, and is resolutely aimed at the very low-end of the market on the basis of that simplicity and its pricing. For £5 a month for the Cashbook version, it doesn't need to deliver much incremental value to be accessible to a large cohort of sole-trader businesses who've not yet ventured online to handle their finances. Sage's name alone might well be enough to give them the confidence to dive in.

Those businesses, I reckon, will soon start bumping into the limits of what SageOne can handle. Having taken that first step in to online accounting, they'll then upgrade to FreeAgent - a more comprehensive service and a more streamlined user experience.

They say a rising tide floats all boats. Sage's entry into the market certainly floats mine.

Over to you...

Stuart Jones, Wed January 19, 2011
"..they'll then upgrade to FreeAgent.."

Does that mean an easy (automated) process to transfer to FreeAgent, Ed?
Ed Molyneux, Wed January 19, 2011
Stuart: well we'll certainly build it if the numbers stack up (in every sense)!
Dennis Howlett, Wed January 19, 2011
@stuart @ed: Sage have kindly supplied CSV output so should be a cinch
David Terrar, Fri January 28, 2011
Hi Ed,

I've had a play around with Sage One and listened to the launch messages. My take is pretty similar to yous, and I'v quoted you over t my place.

Here's my view:

Probably the most important thing is having the market leader finally come out with a proper Cloud accounting solution - this will help validate the topic with the mainstream account in business or in practice in a way none of we Cloud evangelists could ever manage.

Sage are so frightened of disrupting their cash cows of Sage Instant, Sage 50 and associated training, support and partner network hat they've positioned this product at the very bottom end of the market for micro businesses, with very little functionality for accountants (or uers) to get excited by.

I'm amazed that they've spent a year in development and 6 months in heavy customer testing and come out with such a simple, weak set of functionality - the average Ruby on Rails development team will look at this and wonder how big companies manage to do so little with so much resource. I'd love to know what Olly and Roan really think about wha Sage has achieved compared to what you've done.

The user interface looks very presentable.

They've missed a a huge opportunity to do something innovative. This is too little too late and I would argue marks the start of a steady decline. They're a big company with a strong user base, so it will take a long time, but this is the high point.

They've ignored the online accounting topic for a decade. Now they've finally validated the topic and are talking about shifting the other products in to the Cloud, it will be the startups and players like FreeAgent o Kashflow or Twinfield who have come in to the market since around 2005 that will reap the benefits, not Sage.
Last Edit: January 28, 2011, 17:15:44 by roan  
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