Remove an explanation from a bank transaction

What happens if you've explained a transaction and then discover the explanation is wrong?

Don't worry. So long as the transaction isn't in a locked VAT period, you can easily remove the explanation without needing to delete and re-enter the transaction.

1. Find and select the transaction

Find the transaction, by clicking on the bank account in Banking, and navigating to the month it falls in, using the drop-down menu.

You'll see it's in blue, with a green tick at the far right, because it's been explained.

Click on it.

explained_transaction

2. Remove the explanation

At the top of the Edit a Transaction screen is a button saying "Remove this Explanation".

Click this button.

remove_explanation

FreeAgent checks that you're sure, and then removes the explanation.

You can see the transaction is now in red again, because it's become unexplained.

unexplained_transaction

Simply explain it the right way.

Job done.

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