Here's how to record a receipt from your customer that pays off just one invoice.
If your customer is paying off more than one invoice at once, please see this article here.
Option 1: If you're uploading bank transactions
If you're uploading your bank transactions, you'll see the receipt coming in as one of your unexplained transactions.
Click on the receipt.
Then explain it with type Invoice Receipt, and choose the invoice your customer paid you for, from the drop-down menu.
Save that explanation.
Option 2: Add a Manual Payment button
When you've marked an invoice as sent, you'll see it has a button at the top saying "Add a Manual Payment".
If the money was paid into your primary bank account in FreeAgent, you can use this button to mark the invoice as paid. If the money was paid into a different account (for example, your business's savings account, or your cash account), don't use this button.
To see how to set an account as your primary bank account, please click here.
To use the Add a Manual Payment option, just click the button.
Fill in the details on this screen, including when the invoice was paid.
Save that entry.
You can use this option even if you're explaining uploaded transactions. When you explain this receipt, you'll see an extra box asking if you want to use an existing manual entry. Click the Use Selected Entry button.
Option 3: Manual bank entry
If you're not uploading your bank transactions for the bank account which this receipt arrived in, and that bank account isn't your primary bank account, then you'll need to enter a manual invoice receipt.
To see how to enter a manual bank transaction, click here.
Use type Invoice Receipt and choose the invoice from the drop-down list of invoices, like this.
Save the entry.
That's the end of this article. You've seen the three different ways you can enter a receipt from a customer against an invoice in FreeAgent.