FreeAgent - the Business Choice for 2014
We always love it when people go out of their way to say how much they enjoy using FreeAgent, whether it’s through writing an online review about us or even just tweeting something nice. It helps us know we’re on the right track and that we’re making a difference for small businesses and freelancers when it comes to managing their books.
But we were absolutely delighted to discover this week that some of this awesome customer feedback had gone even further: helping us to win a prestigious award from one of the world’s biggest computer magazines.
FreeAgent was announced as the winner of PC Magazine’s 2014 Business Choice Award for accounting software, beating some of the biggest names in the sector. And while that’s an amazing achievement in itself, the most important thing is that it was all down to the high scores that you - our amazing customers - provided the magazine with in their surveys.
In fact, PC Magazine revealed that the overall Net Promoter Score (NPS) that they calculated based on this feedback was so high (92 out of a possible 100) that it beat every single other company they have reviewed this entire year. And yes, that even includes Bose who make those funky headphones that everyone raves about.
Needless to say, we’re blown away with the results. It’s a huge validation for FreeAgent - not only in terms of what we’re doing as a company, but also in how we try to listen to our customers and help give them the best possible service we can.
So here’s a big, heartfelt thank you to everyone who completed one of PC Magazine’s Business Choice surveys and to anyone who has ever said something awesome about us. You know who you are, and I hope you now also know how grateful we are for all your support.
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