How do I hide a bank account?

If you’ve stopped using a bank account, or closed it down, you can choose to ‘hide’ this in FreeAgent. Hidden bank accounts will be removed from places where you usually see lists of bank accounts, and any active Bank Feeds will be disabled. Read on to find out more.

How to hide a bank account

Start by navigating to ‘Banking’ in FreeAgent. On the Bank Accounts Summary page, you will see a list of all your active accounts. If you haven’t hidden any accounts yet, this list will include all the bank accounts that you’ve linked to FreeAgent so far.

banking screen - bank accounts summary page

To hide a bank account, choose it from the list by selecting the account name (bear in mind that you can’t hide your primary account). On the bank account page, select ‘Edit Details’.

banking screen - edit details button

In the Bank Account section of the Editing Bank Account page, change the status of the account from ‘Active’ to ‘Hidden’, using the ‘Status’ drop-down menu.

banking screen - change bank account status

Finally, select ‘Save account changes’.

What happens in FreeAgent when you hide a bank account

When you hide a bank account, the first major change you will notice is that the account you have hidden will no longer be displayed in your list of active accounts on the Bank Accounts Summary page.

bank account summary page - all active accounts

To see the hidden account, select the ‘Hidden accounts’ filter from the ‘Show’ drop-down menu.

banking screen - hidden account filter

Hiding a bank account will also disable any associated Bank Feeds, including PayPal synchronisation.

Once you’ve hidden a bank account, it will no longer be displayed in the drop-down menu of accounts that appears at the top of each active account page. In addition, the hidden account will no longer appear in the drop-down list of accounts to view in the Banking chart on your Overview screen.

Another change you will notice is that the hidden account no longer appears in the drop-down menu of recipient accounts when you set up a new transaction to transfer money from one account into another.

select account to transfer to

When you hide a bank account, some features remain unchanged:

  • You will still be able to enable (and re-enable) Bank Feeds for the hidden account.
  • Your invoices will continue to include the option for online payment through PayPal, even if your PayPal account is attached to a hidden bank account.
  • When you choose to view ‘All Accounts’ in the Banking chart on your Overview screen, FreeAgent will continue to include the data from your hidden account in the display.
  • banking chart showing all accounts and balance

    Bear in mind that you can’t make a hidden account a primary account in FreeAgent. If you want your primary account to be one that you’ve hidden, you will need to make the account active again (see below for further details), then tick the ‘Make this my primary account’ checkbox and save your changes.

    Remember that transactions in hidden accounts still need to be explained!

    Hiding an account only changes the way that FreeAgent displays it; the account still has an impact on your business books and needs to be managed alongside your active accounts. This means that you still need to explain any unexplained transactions on your hidden bank accounts before you file your VAT return or your self assessment tax return to HMRC. You can view these transactions in the hidden account itself (remember to use the ‘Hidden’ filter on the Bank Accounts Summary Page to see the account), or by selecting ‘Total unexplained’ from the summary of unexplained transactions in another account.

    Making a hidden account active again

    If you want to change an account from ‘hidden’ to ‘active’, use the ‘Hidden accounts’ filter on the Bank Accounts Summary page, then select the account from the list. From the account page, select ‘Edit Details’, then use the drop-down menu in the Bank Account section of the Editing Bank Account page to change the status of the account from hidden to active.

    bank account page - edit details - status drop-down menu reveals active or hidden selections

    Finally, select ‘Save account changes’.

Did you find this article useful?

We're glad to hear that!

...and thanks for taking the time to feed back, it's appreciated.

We’re sorry to hear that. Would you like to...

Contact our support team

Our friendly, experienced support team are on hand to help - just email us at support@freeagent.com

Send us some feedback...

We'd love to hear your feedback about this article - please email details to support@freeagent.com