The FreeAgent Blog

Keeping your account secure

Posted on 1 June 2018 by Richard Grey - Jump to comments

We recently introduced a new feature to improve customer password security. We included a new strength meter and we also began checking newly entered and reset passwords internally against publicly-known lists of common, weak or previously exposed passwords.

Unfortunately, we identified an error that stored these passwords visibly in our internal logging system. While access to this data was only accessible to a restricted group of FreeAgent engineers, we took immediate action to rectify the problem.

We have identified all the customers who could potentially have been affected and have emailed them to let them know. If you’re a FreeAgent customer and you haven’t received an email about this issue, there’s nothing that you need to do.

We are very sorry this happened and we remain committed to reviewing and improving our processes to ensure that similar incidents do not occur in future.

Richard Grey is Head of Information Security at FreeAgent. He is a Certified Information Systems Security Professional with over 15 years' experience managing personal data across various software solution providers.

Revolut x FreeAgent integration is now live

Posted on 31 May 2018 by Roan Lavery - Jump to comments

FreeAgent and Revolut logos

Are you a customer of Revolut? If so, we have some good news - their FreeAgent bank feed integration is now live.

This integration lets Revolut customers link up their bank account with FreeAgent, pushing transactions into their FreeAgent account roughly every 4-6 hours. From there, these transactions can be reconciled as normal.

To set up the integration, just tap ‘Connect’ on the main screen of the Revolut app, and then select FreeAgent. If you need any help with this, please contact the Revolut team directly.

We hope this integration will be a big time saver for any of our customers who use Revolut. Keep your eyes peeled for more exciting bank feed functionality improvements in the future.

All the best,

Roan and the team

Say howdy to late payment Insights

Posted on 29 May 2018 by Roan Lavery - Jump to comments

Late payment of invoices is one of the biggest challenges facing businesses today, and getting customers to pony up on time can often feel like a wild west showdown.

Well, we reckon we’ve just introduced two new features that’ll help you understand which of your customers are the nice prompt-paying kind, and who needs chasing down like a no-good varmint.

Invoice Payment panel

When you view a contact you’ll see a new Invoice Payments panel at the side, which shows how late or early (by jingo!) they tend to pay invoices.

Invoice Payment panel

This shows the ‘days beyond terms’ which is calculated by looking at the last 12 months of paid invoices and checking how many days after their due date they were settled.

Find out more about the Invoice Payments panel over on our Knowledge Base.

Late payment Insight

Along with the Invoice Payments panel we’re also releasing a brand new late payment Insight.

The late payment Insight in FreeAgent

We introduced the new Insights feature a few months back to provide useful information about your business’s health and performance, and we’ve had great feedback so far.

This new Insight lists your top 5 ‘most wanted’ in terms of late payments over the last 12 months, along with a few suggested actions to rustle up payments faster in the future.

We hope that both of these new features give you some extra ammo when you’re fixin’ to chase down those outstanding bounties.

So long partner,

Roan and the posse at FreeAgent

National Coworking Day 2018

Posted on 14 May 2018 by Fiona Hendrie - Jump to comments

May 8th was National Coworking Day in Scotland, and we were delighted to take part in the celebrations!

Coworking spaces offer flexibility, community, collaboration and so much more to those who use them. They’re perfect for self-employed and remote workers looking to experience some of the hustle and bustle of office life, while still retaining the freedom of choosing their own work. In collaboration with Shoal, we sent a couple of the FreeAgent team to try out a few nearby coworking spaces, as well as welcoming some local freelancers in to spend the day at FreeAgent HQ.

Welcome to FreeAgent!

Shane and Colin in coworking spaces

Using Shoal’s coworking directory app, six plucky self-employed workers chose to make FreeAgent Towers their office for the day. Thank you so much for joining us Alex Porter-Smith, Mike Paul, Daniel Reilly, Stuart Mackay, and last but not least, Rachel Arthur! We hope you enjoyed your time here (we know you enjoyed the pool table 😉)!

A FreeAgent field day

Shane and Colin in coworking spaces

Shane and Colin from our engineering team decided to try out a couple of coworking spaces in Glasgow. After spending a productive day at RookieOven, Shane said: “It was good to get a break from working in my flat! I liked RookieOven because of the relaxed atmosphere, friendly people and the frequent visits from office dogs. They also have a pool league, which is a nice way to meet new people and network”

Meanwhile, Colin set up shop at The Whisky Bond for the day. “I really enjoyed the office’s lovely view of the canal, as well as its handy location. When you’re working remotely, it’s good to mix up your environment every now and then, to keep things interesting.”

If you’re keen to give coworking a go, check out Shoal’s directory of co-working spaces across Scotland.

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