Skip to main content Full list of FreeAgent cookies
Cookie definitions:
Strictly necessary cookies
- These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions taken by you which amount to a request for services - such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any information that could personally identify you.
Performance cookies
- These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
Functional cookies
- These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.
Targeting cookies
- These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Customer experience cookies
- These cookies are used to generate reports based on data from visits to the website, without knowing who the visitor is. These cookies help us to gain insight into the pages that have been visited to help inform the optimisation of website layouts and to improve visitor journeys. Using cookies to track the most visited areas of our website, and to identify when users encounter errors on the website, will help us remove confusing or ineffective content from our website.
Cookie types
Strictly necessary cookies
| Cookie name | Description | Expiry |
|---|---|---|
| __cf_bm | Used to block bots. | <1 day |
| __cfruid | Used to identify web traffic. | 1 year |
| _cfuvid | Used to support Vimeo. | <1 day |
| _dev_dashboard_session | Acts as a login session identifier. | 1 month |
| _fa_dev_id | Used to help alert you to logins from new devices. | Never |
| _fa_session_2 | Keeps track of who you’re logged in as, to help with navigation, messaging and other similar matters. | 1 year |
| _gh_sess | Used to support GitHub. | 1 year |
| accounting-aged_reports_per_page accounting-audit_trail_order_by accounting-audit_trail_reverse accounting-customer_sales_ap accounting-customer_sales_order_by accounting-customer_sales_per_page accounting-customer_sales_report_periods accounting-customer_sales_reverse accounting-final_accounts_abbreviated accounting-spending_categories_order_by accounting-spending_categories_per_page accounting-spending_categories_period accounting-spending_categories_report_periods accounting-spending_categories_reverse accounting-year_ends_view | Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. | 1 year |
| admin-health_robinson_failures_check admin-health_robinson_failures_company_type admin-health_robinson_failures_filter admin-health_robinson_failures_first_seen_at admin-health_robinson_failures_last_seen_at admin-health_robinson_failures_last_verified_correct_at admin-health_robinson_failures_order_by admin-health_robinson_failures_reverse admin-health_robinson_failures_verified_resolved_at admin-notices_filter admin-notices_order admin-notices_reverse admin-notices_service | Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. | 1 year |
| AWSALBCORS | Used to support Amazon Web Services. | 6 days |
| balance-history-selected-bank-account-id balance-history-selected-type | Set to remember the last selection on the bank account index page. | Never |
| banking-bank_transactions_transactions_per_page banking-bank_transactions_all_transactions_order banking-bank_transactions_unexplained_transactions_order banking-bank_transactions_unexplained_transactions_sort_by banking-bank_transactions_marked_for_review_transactions_order banking-bank_transactions_marked_for_review_transactions_sort_by banking-bank_transactions_manual_transactions_order | Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. | 1 year |
| bill_order bill_period bill_view bills_per_page bills_reverse | Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. | 1 year |
| capital_assets_asset_type capital_assets_per_page capital_assets_reverse capital_assets_view | Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. | 1 year |
| cashflow-series | Set to remember the last selection of time series value on the cashflow chart. | Never |
| chat_session_in_progress ZD-buid ZD-settings ZD-store ZD-suid zendesk_messaging_chat_session | Used to facilitate our online chat service, Zendesk. | Never |
| cleared-onetrust-cookies | Set to remember the last time the OneTrust cookie consent banner asked about your settings. | 1 year |
| contacts_filter contacts_per_page contacts_view contacts-bill_order contacts-bill_period contacts-bill_view contacts-bills_per_page contacts-estimates_per_page contacts-estimates_status contacts-history_order_by contacts-history_per_page contacts-history_reverse contacts-invoices_order_by contacts-invoices_per_page contacts-invoices_reverse contacts-invoices_view contacts-projects_order_by contacts-projects_reverse contacts-projects_view contacts-recurring_invoices_order_by contacts-recurring_invoices_view contacts-vcards_filter | Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. | 1 year |
| dashboard_return_location | Used to direct practice managers back to the correct location on their dashboard. | 1 day |
| deep_link | Used to ensure users are directed to the correct page after being required to log in. | Never |
| discard_entrypoint | Used to prevent redirects to certain pages intended to only be visited once. | Never |
| estimates_order_by estimates_per_page estimates_reverse estimates_status estimates_view | Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. | 1 year |
| expenses_order_by expenses_per_page expenses_reverse expenses_view | Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. | 1 year |
| external_identity | This cookie is used to track logins to a Google account, so it can be linked to your FreeAgent account. | 10 minutes |
| fa_user_session_key | Acts as a login session identifier. | Never |
| global_user_session_key | Acts as a login session identifier. | Never |
| hide_account_manager_overview_setup | Used to hide setup steps for logged in account managers. | 365 days |
| hide_copilot_setup | Used to ensure the CoPilot welcome message is only shown once. | 10 years |
| invoice_late_payers_notice_dismissed | Used to hide late payment notices on the invoices page. | Never |
| invoices_order_by invoices_per_page invoices_reverse invoices_view | Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. | 1 year |
| journal_sets_dated_on_order | Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. | 1 year |
| logged_in | Used to support GitHub. | 1 year |
| mtd_anti_fraud_details | Used to facilitate requests to HMRC. | 1 hour |
| mtd_client_device_id | Used to facilitate requests to HMRC. | 20 years |
| mtd_itsa_submission_succeeded_dismissed | Used to ensure that users can dismiss the success message permanently after making an MTD for Income Tax submission. | 1 day |
| mtd_itsa-submissions_type mtd_itsa-tax_years_view | Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. | 1 year |
| new_account_notice_dismissed | Used to hide notices about setting up a new company. | 365 days |
| nf_jwt | Used to allow practices access to our FreeAgent learning hub. | Never |
| omniauth_state | Used to prevent cross-site request forgery attacks. | <1 day |
| OptanonAlertBoxClosed | Acts to stop the OneTrust cookie consent banner showing more than once. | 4 days |
| OptanonConsent | Remembers visitor preference consent for each category. | 5 months |
| overview-balance-history-selected-bank-account-id | Set to remember the last bank account that was selected. | Never |
| overview-tax_timeline_view | Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. | 1 year |
| practice_client-message_threads_per_page | Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. | 1 year |
| practice_dashboard_dynamic_modal_feature_modal_dismissed practice_dashboard_feature_modal_dismissed | Used to hide feature announcements on the practice dashboard. | 365 days |
| practice_dashboard_partner_zone_banner_dismissed | Used to hide the introductory Partner Zone banner on the Practice Dashboard. | 365 days |
| practice_dashboard-addons-amazon_per_page practice_dashboard-addons-smart_capture_per_page practice_dashboard-companies_per_page practice_dashboard-message_threads_per_page practice_dashboard-payroll-bulk_filing_exclusion_filter practice_dashboard-payroll-bulk_filing_status_filter practice_dashboard-payroll-bulk_preparation_exclusion_filter practice_dashboard-payroll-bulk_preparation_status_filter practice_dashboard-payroll-clients_clients_filter practice_dashboard-payroll-clients_exclusion_filter practice_dashboard-payroll-clients_status_filter | Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. | 1 year |
| prices-price_list_items_prices_order_by prices-price_list_items_prices_reverse | Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. | 1 year |
| prices-stock_items_stocks_order_by prices-stock_items_stocks_reverse | Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. | 1 year |
| projects_order_by projects_per_page projects_reverse projects_view projects-estimates_order_by projects-estimates_reverse projects-invoices_order_by projects-invoices_reverse | Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. | 1 year |
| properties_property_{id}_accounting_period properties-expenses_order_by properties-expenses_per_page properties-expenses_reverse properties-income_order_by properties-income_per_page properties-income_reverse | Used to remember the selected date range for each individual property’s summary page. | 1 year |
| property_recurring_invoice_notice_dismissed | Used to hide recurring invoice notices on the invoice page. | 365 days |
| recurring_invoices_order_by recurring_invoices_per_page recurring_invoices_reverse recurring_invoices_view | Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. | 1 year |
| settings-property_ownerships_order_by settings-property_ownerships_reverse settings-user_sessions_order_by settings-user_sessions_per_page | Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. | 1 year |
| show_estimate_categories show_invoice_categories show_sent_estimate_categories show_sent_invoice_categories | Used to remember your choice to display or hide income categories. | Never |
| signup_form_timestamp | Acts as a login session timestamp. | 1 year |
| subscriptions_reverse | Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. | 1 year |
| switch_to | Used to facilitate account managers accessing their associated companies. | 1 day |
| transactions_per_page all_transactions_order all_transactions_sort_by unexplained_transactions_sort_by unexplained_transactions_order marked_for_review_transactions_sort_by marked_for_review_transactions_order manual_transactions_sort_by manual_transactions_order | Local storage data used to remember user choices such as sorting and filtering in the bank transactions table. | Never |
| vat_transactions_acquisitions_order_by vat_transactions_acquisitions_reverse vat_transactions_purchases_order_by vat_transactions_purchases_reverse vat_transactions_sales_order_by vat_transactions_sales_reverse | Used to remember user choices such as sorting, filtering and counts on properties within a FreeAgent account. | 1 year |
| view_mode | Used to remember the default time slip view. | 1 year |
Performance cookies
| Cookie name | Description | Expiry |
|---|---|---|
| __utma | Set by Google Analytics; it contains the unique identity number of the account or website it relates to. | 1 year |
| __utmb | Associated with Google Analytics. | <1 day |
| __utmc | Associated with Google Analytics. | 1 year |
| __utmt | Associated with Google Universal Analytics. | <1 day |
| __utmz | Associated with Google Analytics. | 6 months |
| _clsk | Set to remember page views. | <1 day |
| _dd_s | Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. | <1 day |
| _ga | Set by Google Analytics; it contains the unique identity number of the account or website it relates to. | 1 year |
| _ga_xxxxxxxxxx | Associated with Google Analytics. | 1 year |
| _gat | Set to limit the data collection on high traffic web pages. | <1 day |
| _gat_UA- | Set by Google Analytics; it contains the unique identity number of the account or website it relates to. | <1 day |
| _gid | Used to store and update a unique value for each page visited. | <1 day |
| _vwo_uuid_v2 | Measures performance of different web pages. | 1 year |
| Adobe Tag Manager | Used to facilitate our Adobe tracking. | Varies |
| ahoy_visit | Measures behaviour on our careers page. | <1 day |
| demdex dextp dpm | Used to facilitate our Adobe tracking. | 5 months |
| everest_g_v2 everest_session_v2 | Used to facilitate our Adobe tracking and tie clients together | 1 year |
| Google Tag Manager GTM-5Z2HTS7 GTM-PCSH75L GTM-K8WSGS GTM-T8TM9K8 | Associated with sites using Google Tag Manager to load other scripts and code into a page, including Navattic events for FreeAgent demo | Varies |
| s2_nr test | Used to facilitate our Adobe tracking. | 1 year |
Functional cookies
| Cookie name | Description | Expiry |
|---|---|---|
| __zlcmid | Used to facilitate our online chat service. | 1 year |
| _octo | Used by Github. | 1 year |
| ahoy_visitor | Associated with Shopify's analytics suite. | 1 year |
| amazon_app_store | Used to facilitate our Amazon API journey. | 1 week |
| amex_supplementary_transactions_notice_dismissed | N/A | 90 days |
| auth_token | N/A | Never |
| cf_clearance | Used to block bots. | 1 year |
| copilot_banner | Used to decide whether to show our CoPilot banner. | <1 day |
| FAC_refer_code | Used to remember the referral code on our signup form. | <1 day |
| FAC_reseller_code | Used to remember your reseller code on our sign up form. | <1 day |
| MUID | Used by Microsoft to provide a unique user identifier. | 1 year |
| segmentation | Used to decide whether to display a marketing banner. | <1 day |
| setup_started | Ensures users only see our getting started illustrations and animations once. | Never |
Targeting cookies
| Cookie name | Description | Expiry |
|---|---|---|
| _clck | Provides a unique ID from Microsoft. | 1 year |
| _gat_gtag_xxxxxxxxxxxxxxxxxxxxxxxxxxx | Associated with Google Analytics. | <1 day |
| \_gcl\_* | Used to attribute visitors from Google with advertising. | 3 months |
| _gcl_au | Associated with Google Adsense. | 2 months |
| _gcl_ls | Used to attribute visitors from Google with advertising. | Persistent (Local Storage) |
| _GRECAPTCHA | Set by Google to provide its risk analysis. | 5 months |
| _tt_enable_cookie | Used to enable optimisation advertising. | 2 months |
| _ttp | Used to enable TikTok optimisation advertising. | 2 months |
| _uetsid | Used to attribute visitors from Bing with advertising. | <1 day |
| _uetvid | Used to attribute visitors from Bing. | 1 year |
| AMCV_xxxxxAdobeOrg AMCVS_xxxxxAdobeOrg | Used to facilitate our Adobe tracking. | 1 year |
| ANONCHK | Collects how the end user uses the website from Microsoft. | <1 day |
| ar_debug | Owned by Doubleclick (Google). | 1 month |
| bcookie | Owned by LinkedIn. | 1 year |
| CLID | Owned by Clarity. | 1 year |
| IDE | Owned by Doubleclick (Google). | 1 year |
| li_gc | Owned by LinkedIn. | 5 months |
| lidc | Owned by LinkedIn. | <1 day |
| MR | Used by Microsoft for its search engine Bing. | 7 days |
| MSPTC | Used by Microsoft as a unique user identifier. It can be set by embedded Microsoft scripts that assist with user tracking. | 1 year |
| MUID | Used by Microsoft for its search engine Bing. | 1 year |
| personalization_id | Owned by X and is used for tracking and targeting. | 1 year |
| receive-cookie-deprecation | Owned by Doubleclick (Google). | 5 months |
| SM | Provides a unique ID from Microsoft. | 1 year |
| SRM_B | Used by Microsoft for its search engine Bing. | 1 year |
| sync-his | Owned by Videology. | 1 year |
| test_cookie | Owned by Doubleclick (Google). | <1 day |
| tidal_ttid | Owned by Videology | 1 year |
| VISITOR_INFO1_LIVE | Collects Youtube Data and is a Google-owned platform. | 1 year |
| VISITOR_PRIVACY_METADATA | Collects Youtube data and is a Google-owned platform. | 5 months |
| vuid | Owned by Vimeo. | 1 year |
| YSC | Collects Youtube Data and is a Google-owned platform. | 1 year |
Customer experience cookies for FreeAgent app
| Cookie name / script | Description | Expiry |
|---|---|---|
| signup_form_timestamp | Used to track time spent signing up to FreeAgent. | Never |