The FreeAgent Blog

FreeAgent wins big at the Accounting Excellence Software Awards

Posted on 21 September 2018 by Ed Molyneux - Jump to comments

The FreeAgent team accepting their award

We’re all feeling incredibly proud at FreeAgent Towers this morning after a successful evening at the Accounting Excellence Software Awards. These awards are among the top accolades in the UK accounting software industry and what makes them really special is that they’re awarded on the basis of customer feedback.

In a tough field of competitors including Xero, QuickBooks Online and Kashflow, I’m delighted to announce that FreeAgent scooped the top prize in the Small Business Accounting Software of the Year category. We’re immensely proud to be making the lives of small business owners and their accountants easier- particularly with Making Tax Digital on the horizon - so I’d like to say a big thank you to everyone who took the time to rate us.

Although winning awards is a great testament to the hard work our team is doing, we promise to keep evolving, innovating and improving to make your FreeAgent experience even better. There are a lot of exciting developments in the pipeline - so watch this space! In the meantime, why not learn more about our award-winning accounting software?

Coming soon: a new FreeAgent design

Posted on 14 September 2018 by Roan Lavery - Jump to comments

A preview of the new FreeAgent design!

Over the past couple of months we’ve been running a beta test with over 300 FreeAgent customers, trying out a redesigned user interface and iterating based on their feedback. We’re now getting ready to launch the redesign to all of our customers, so here’s the lowdown.

We know product redesigns can be a big deal (and not always in a good way) so we wanted to tell you exactly what’s changing and when.

Why have you done this?

It’s been over six years since we last launched a major update to the FreeAgent UI, so it’s been a while coming. Beyond just keeping up with the cutting edge of internet fashion, we have a few important goals for this work, including streamlining page layout and performance, better consistency across mobile and desktop and improving accessibility.

You can read more about the rationale and process behind the changes in this post on our Medium account, as well as this follow-up article about the findings from that beta test.

What’s changing?

Nothing will change in terms of workflows or even organisation within the app, but the main header area and footer have been streamlined and rebuilt from the ground up.

The bright and bold new header is built to be responsive across devices and the reduced height brings a focus to key content. We've bumped up the size of the header icons and have taken the opportunity to redraw them to add our own dash of personality.

A preview of the new FreeAgent design!

The navigation is structured the same as before but has been rebuilt with a key focus on accessibility concerns from the very start.

The footer has been reimagined to deliver a streamlined slim footer that matches the updated header. Key links to terms and our Knowledge Base remain, and we've found space for a brand new support feature.

Easier access to support

As part of this redesign we’re also introducing a new support feature - Ruby the Robot! Clicking on the new blue ‘Help’ button at the bottom of your FreeAgent account will pop up a window that lets you ask Ruby questions and get immediate answers from our vast Knowledge Base of help articles.

When will it go live?

We’re now almost ready to launch the new design, and you should see this arrive in your account on Wednesday 26th September. We’ll send out an email on the day, just in case you haven’t stuck a Post-it® on the fridge!

Until next time,

Roan and the team at FreeAgent

We’ve achieved Cyber Essentials certification!

Posted on 31 August 2018 by Richard Grey - Jump to comments

Keeping your financial data secure in your FreeAgent account is extremely important to us. As part of our ongoing commitment to cyber security, we’re very pleased to announce that FreeAgent has achieved certification to the UK government’s Cyber Essentials scheme.

Jointly developed by the UK government and cyber security industry, the Cyber Essentials scheme defines a baseline standard of security for businesses in the UK. It outlines the controls that all organisations should implement to help mitigate risks from common internet-based threats.

Cyber Essentials concentrates on five key areas:

  • Securing connectivity to the internet through appropriate management of boundary firewalls and internet gateways
  • The secure configuration of software and devices used within the business
  • Strong access control to data and services
  • Suitable processes and mechanisms for protecting against viruses and other malware
  • Effective patch management to ensure devices and software are up to date

Our certification marks another step on our journey of continuous security improvement and adds a level of external, independent assurance that we’re doing the right things to help protect our systems and services. For more information on some of the other measures we’re taking, please see our security page.

New spending report and Insight

Posted on 27 August 2018 by Roan Lavery - Jump to comments

Expense receipts disappearing into a black hole in space

If you’ve ever stared forlornly at a bank statement, desperately trying to recall how you managed to spend £200 at Nando’s, then you’ll appreciate the value in having a clear understanding of your outgoings.

Well, today we’re launching a double helping of features to help you get a better understanding of where your cash is going.

First up is the new spending Insight which will show your top five spending categories from the last six months, taken from your categorised bills, expenses and bank transactions. Like the other Insights we’ve launched recently, you’ll see this every six months, so you’ll always be on top of your outgoings.

Expense Insight

If this isn’t enough detail for you, or you’re just a glutton for punishment, then you can also drill down into our new spending report.

Expense report

This lets you dig deeper into the data, seeing trends over time and allowing you to compare spending month-on-month or year-on-year.

A quick favour?

We’ve got plans to introduce more Insights soon, and we’d like these to be as relevant and informative as possible for your business - benchmarking how it compares with other businesses in your industry for example.

In order to help make these Insights as useful as possible we’d like to know how you categorise your business. So whether you’re a crack copywriter or dog walking wizard let us know by updating the details in your Settings > Company Details page, so we can serve up more relevant insights in the future.

Until next time,

Roan and the team at FreeAgent

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